Terms of Use

These Terms of Use prescribe the terms and conditions for the below “Service” (“Service”) provided by Kyoritsu Maintenance Co., Ltd. (“Company”). If you do not agree to these Terms of Use, you will not be able to use the Service.
Please ensure that you thoroughly read these Terms of Use before using the Service and applying for member registration.
If you use the Service, you will be deemed to have agreed to these Terms of Use.

1. Applicability of Terms of Use

These Terms of Use will apply to the Company, members, and users of the Service. Both members and users must faithfully comply with these Terms of Use.

2. Member Registration

If the Company determines that a member has acted in a manner that may obstruct the operation of the Service, or causes inconvenience to a third party, or behaves in an inappropriate manner, etc. the Company may cancel the use of the Service for the member.
In such case, the Company may also cancel the registration of the member.
The method of member registration is outlined as follows.
Enter your personal information on the member registration screen. Please ensure that you correctly input your contact details such as your name, email address, and telephone number for the Company to contact you.

3. Use of Service

The member registration fee, usage fee, and annual fees are free of charge when using the “Kyoritsu Maintenance Reservation Website” (“Website”).

4. Handling Personal Information

Personal information acquired by the Company through member registration information and the process of using the Website will be managed in accordance with our “Personal Information Protection Policy”.

5. Management of Email Address and Passwords, etc.

Email addresses and passwords are important information for the use of the Website. Please manage your email addresses and passwords with great care at your own responsibility.
The Company does not take any responsibility whatsoever for damage caused by the theft of email address and passwords by third parties.

6. Establishment of Accommodation Contracts

An accommodation contract will be established in accordance with the terms and conditions of the facility when the accommodation facility contacts you, not when you make a reservation. Accommodation contracts are executed between you and the accommodation facility, etc.

7. Payment

Please directly pay the usage fees, etc. at the reception desk of the accommodation facility.

8. Confirmation of Reservations

Reservation confirmation will be displayed on the “Reservation Confirmation” screen and the reservation receipt number will be sent to your registered email address. We recommend that you print out the reservation receipt number and bring it with you when checking-in.

9. Cancellation

  1. You may request to cancel a reservation, either in whole or in part, or modify the content of a reservation through the Service.
  2. Please ensure that you confirm the cancellation on the cancellation screen after conducting a cancellation.
  3. If you request to cancel a reservation, either in whole or in part, or modify the content of a reservation in accordance with paragraph 1 of this Article, one of the following cancelation fees or penalty fees will apply. However, in principle, if the accommodation facility has established their own fees, then such fees will apply.

Dormy Inn

No-show without notification 100% of the base accommodation price
Day of reservation 100% of the base accommodation price
Previous day 50% of the basic accommodation price

Kyoritsu Resort

Cancellation on the day of the reservation 100% of the base accommodation price
Cancellation on the day of the reservation (with notification) 80% of the base accommodation price
Cancellation from 2 days to the day before the reservation 50% of the base accommodation price
Cancellation from 4 days to 3 days before the reservation 20% of the base accommodation price
Cancellation from 7 days to 5 days before the reservation 10% of the base accommodation price

10. Cancellation of Service

If the Company conducts maintenance on the system or it is necessary to suspend the operation of the system, the Company may temporarily suspend the Website or Service.

11. Prohibited Matters

You must not conduct any of the following acts when using the Service.

  1. Acts that infringe or may infringe on the copyright, property rights, privacy, or other rights of a third party or the Company
  2. In addition to what is provided for in the preceding paragraph, acts that disadvantage or damage or may disadvantage or damage a third party or the Company
  3. Acts that slander or libel a third party or the Company
  4. Acts that breach or may breach public morals, or provide information to third parties or the Company for the breach of public morals
  5. Criminal acts, or acts connected to criminal acts, or acts that may be criminal or connected to criminal acts
  6. Acts conducted for profit using or relating to the Service without obtaining approval from the Company
  7. Acts that use or provide harmful programs such as computer viruses on the Service or related to the Service
  8. Acts that infringe or may infringe on laws and regulations
  9. Other acts deemed inappropriate by the Company

12. Copyright, etc.

In principle, members and users may only use copyrighted materials on the Service provided by the Company for private purposes to the extent prescribed in the Copyright Act, unless the Company or the copyright holder has provided special approval in advance.

13. Deletion of Information

The Company may delete information that you record on the Service system without notification if the Company determines that the information is not appropriate. However, the Company does not have an obligation to monitor or delete recorded information.
The Company will not be liable whatsoever for damage caused to a third party due to the Company not deleting the information recorded by a user.

14. Copyright of Users

The Company may use, duplicate, adapt, transfer to another medium, or generally distribute without charge the copyrighted material of a user posted on the Website through the Service for an indefinite period.

15. Responsibility of Users

Users will be entirely responsible for their own acts while using the Website, whether or not the act was negligent.
In addition, if a user causes damage to a third party through the use of the Website, the user will resolve the issue at the user’s liability. In such case, the Company may claim compensation for any damage it incurs.

16. Notification

In principle, the Company will contact members and users via email.
In addition, the Company will deem a notification as sent when it has been transmitted from the Company’s email server.
If a notification is not transmitted due to a problem with the email environment or the transmission route of the member or user, the Company will not be responsible whatsoever.
Furthermore, if the Company deems the situation to be urgent, the Company may make contact by the telephone number recorded at the time of registration.

17. Amendment of these Terms of Use

These Terms of Use are subject to change without notice.